Please use this contact form if you have any problem installing of registering the La Fonera.
As more information you can provide as more effectively we can help you.

If different from the contact email

You can find the MAC ID printed on the bottom of your La Fonera.

Fonera
Fonera+
Other:

Multiple selections possible FON_AP
MyPlace

ADSL router
Cable modem
ADSL modem
Other:

Multiple selections possible Windows
Linux
MacOS
Other:

Multiple selections possible Internet Explorer
Firefox
Safari
Other:

Tell us where you get stuck? How is it different to how it should be? Do you get an error message? Which one? Remember, you can write your message in English, Spanish, German, French, Italian ...

Sometimes screenshots are really helpful. Here you can send screenshots from the error messages you get, from the 'Status Page' of the La Fonera management console or any other you might think useful.